top of page

The City Of Richmond, Virginia 
On Track To Becoming A
Great Place To Work

The City of Richmond, Virginia's capital, is among America’s oldest major cities and is home to 226,000+ residents (as of 2021). More than 4,000 employees serve the municipal government that offers public services and programs to its constituents. Richmond boasts affordable cost of living, a strong job market, great restaurants, and is ranked the best place to live in Virginia, and consistently ranks as a top city to live in across the nation.

In a time of transition and growth, Richmond's Office of Administration sought the expertise of Dr. Tana M. Session to develop a comprehensive organizational development strategy that reflects the diverse residents they serve, ensuring the City continues to attract top talent in public and civil service.



Current state of organizational structure with the goal of modernizing infrastructure


Feedback data to develop a competitive strategy on track toward the Great Place To Work awards


Areas of opportunity for organizational development as a municipal government

How Dr. Tana M. Session provided her expertise in public sector organizational development and strategy:

  • Human Resources Audit. Key stakeholders across departments were sought out for feedback as part of the process of identifying areas of development.

  • Job Specification Evaluation. An overview and analysis of job specifications enabled Richmond to increase equity and fairness as it relates to performance evaluations, recruiting, and compensation.

  • Market & Compensation Study. Analysis of Richmond's classification specifications ensured the City's workforce strategy remained on par and competitive when compared with peer municipalities and cities.

  • Human Resources Processes. As a part of the audit, Dr. Session made recommendations to reduce and eliminate paper processes, and improve the workflow and quality of life for Richmond employees.

This isn't the first time the City has invested in organizational development but many of those changes did not stick. Upon conclusion of our partnership, a number of City employees have reached out to Dr. Tana M. Session thanking her for her time and the impact she has left. Dr. Tana M. Session notes that employees take great pride in their role to represent their constituents and deliver top-quality public services, which is reflected across the City's many-faceted divisions.

Case Studies

Inflammatix Ramps Up Commitment To DEIB And Launches Women's Resource Group


How Madison Reed’s DEIB Committee Creates Safe Spaces for Tough Conversations


Berkshire Residential Investments Creates DEIB Taskforce To Increase Representation

Find your unique solution! Discover the impact of what change can do for your organization:

bottom of page