top of page
social-share-default-image-1200x630.jpeg
Screen_Shot_2023-12-13_at_3.50.59_PM-removebg-preview.png

How Madison Reed's
Employee-Driven Committee Increases Trust To Hold
Tough Conversations

“This was such a powerful experience for me and made me feel seen and heard for the first time in the workplace.”

 

Madison Reed is a hair care and hair color product subscription-based service through its online store as well as partnerships with Ulta, Sephora, and QVC, among others. Madison Reed's award-winning color is crafted in Italy and everything made is Smart 8-free, free of ammonia, PPD, resorcinol, parabens, phthalates, gluten, SLS, and titanium dioxide. The hair color company is driven by their Core Values: Courage, Trust, Joy, Responsibility, and Love.

​

Madison Reed's three distinct business areas, Hair Color Bars, Color Crew, and Headquarters, made it a challenge to connect employees and develop the Employee-Driven Committee to drive workforce engagement.

IMPACT SNAPSHOT

FACILITATED

Shared experiences through companywide Town Hall to start a conversation around employee engagement.

interview (2).png

DEVELOPED

Company values that cultivate productive workplaces focused on respect and dignity.

leadership.png

IMPLEMENTED

Changes as part of an employee-led organizational strategy based on feedback.

“I feel heard by Madison Reed's Employee-Driven Committee every single day. We are always taking feedback and working to make all of our teams feel more included in everything that we do. Being able to share my honest feedback and opinions has made Madison Reed a better place.”

 

How Dr. Tana M. Session provided her expertise in facilitated experiences and organizational development:

​​

  • Town Hall Facilitation. The first step toward an effective engagement strategy is to talk about our individual experiences to facilitate shared connectedness.

​

  • Development of Company Values. Madison Reed already had an Employee-Driven Committee in place. To further mature the company on its organizational strategy, development of a values-driven teams fostered an increased sense of employee engagement.

​

  • Formalized Employee-Driven Committee. The great work that the Employee-Driven Committee was already doing was further propelled by structured governance and practices, allowing improvement of processes over time and securing company resources.
     

  • Training & Development. As an expert in facilitating experiences, Dr. Session shared her methodology on communication and leadership skills that aim to expand trust and cultivate growth-oriented mindsets.

​

The Employee-Driven Committee continuously invests and develops talent through its ongoing training, coaching, and development opportunities, ultimately demonstrating the company's commitment to a values-first teams. The work of the Employee-Driven Committee ensures the heart and soul of its brand values are demonstrated in how they hire, acknowledge, support, and promote people.

 

Dr. Tana M. Session notes that Madison Reed's commitment to its organizational strategy is at a level where employees feel comfortable having difficult conversations with one another — something that companies historically struggle with.

Case Studies

Inflammatix Ramps Up Commitment To Organizational Strategy And Launches Resource Group

Berkshire-Residential-Oct-2019.jpg

Berkshire Residential Investments Creates Employee-Led Taskforce To Further Build Workforce

A_downtown_view_of_Richmond,_VA.jpg

The City Of Richmond, Virginia, On Track To Become A Great Place To Work

Find your unique solution! Discover the impact of what change can do for your organization:

bottom of page